Privacy Policy
Overview
This Privacy Policy describes how DV COUTURE, represented and operated through the companies:
— SC DIANA VASILITA BRAND SRL
— SC DIANA VASILITA COUTURE SRL
collects, uses, and protects your personal information when you visit or make a purchase from our website.
Both companies are registered in Romania and operate under applicable Romanian and European Union legislation, including the General Data Protection Regulation (GDPR).
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
- Personal Information We Collect
When you visit our website, we automatically collect certain information about your device and browsing behavior.
This may include:
— IP address
— browser type
— device type
— time zone
— cookies installed on your device
— pages viewed on our website
— referring websites or search terms.
This information helps us understand how customers interact with the website and allows us to improve the user experience.
2. Information You Provide
When you place an order or contact us through the website, we may collect the following personal information:
— name and surname
— billing and shipping address
— email address
— phone number
— payment information
— order details.
Payment data is processed securely through third-party payment providers and is not stored directly on our servers.
3. How We Use Your Information
We use the collected information to:
— process and fulfill orders
— arrange shipping and delivery
— communicate with customers regarding their orders
— provide customer support
— detect and prevent fraud or suspicious transactions
— improve website functionality and user experience.
We may also use your information to send updates about your order, important service communications, or responses to inquiries.
4. Marketing Communications
With your consent, we may send you promotional emails or newsletters regarding new collections, products, or updates from DV COUTURE.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.
5. Sharing Your Information
We may share your personal information with trusted third parties to operate our business effectively.
These may include:
— Shopify, which powers our online store
— payment processors handling secure transactions
— shipping carriers and logistics partners delivering your orders
— analytics services that help us improve website performance.
We only share information necessary for these services to operate.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience.
Cookies allow us to:
— remember your preferences
— analyze website traffic
— improve website functionality.
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:
— processing orders
— complying with legal obligations
— resolving disputes.
When data is no longer required, it will be securely deleted or anonymized.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
— access the personal data we hold about you
— request correction of inaccurate data
— request deletion of your data
— restrict or object to certain data processing
— request data portability.
To exercise these rights, you may contact us using the contact information provided below.
9. Data Security
We implement appropriate technical and organizational security measures to protect personal information against:
— unauthorized access
— alteration
— disclosure
— destruction.
However, no method of internet transmission or electronic storage is completely secure.
10. Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external websites. We encourage users to review the privacy policies of those sites.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page and will take effect immediately upon publication.
Continued use of the website following updates constitutes acceptance of the revised policy.
12. Contact
For questions regarding this Privacy Policy or your personal data, you may contact us at:
or through the contact form available on our website.